Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information to process your orders and improve your shopping experience. This includes:
- Personal Details: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit card details, payment method.
- Order History: Records of your purchases.
- Usage Information: Information about how you use our website, including IP addresses and browsing behavior (collected through cookies).
2. How We Use Your Information
We use your personal information for the following purposes:
- To process orders: To fulfill your purchases, handle shipping, and send order confirmations.
- To improve customer service: To respond to inquiries, process refunds, and address customer service concerns.
- To personalize your shopping experience: To offer you relevant product recommendations and promotions.
- To communicate with you: To send you order updates, shipping notifications, and marketing communications (you can opt out at any time).
3. How We Protect Your Information
We take the security of your personal information seriously. We use a combination of physical, technical, and administrative measures to protect your data from unauthorized access, loss, or misuse, including:
- Encryption: Secure Socket Layer (SSL) technology to encrypt sensitive data (e.g., payment information).
- Data Storage: Stored in secure, restricted environments.
- Third-Party Services: We only share your data with trusted third-party services necessary to complete your order (e.g., payment processors, couriers). They are required to maintain your privacy and security.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide targeted advertising. Cookies are small text files stored on your device.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some features on our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
- With Service Providers: To help process payments, ship orders, and provide customer support.
- For Legal Compliance: If required by law or to protect our legal rights.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correct: Request that we correct any inaccuracies in your information.
- Delete: Request the deletion of your data (subject to legal and contractual obligations).
- Opt-Out: Unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
- Email: shop_nest@outlook.com
- Phone: 011-1275 3504